Job texts from Krue by Braintied

Contractors use Krue to run their jobs. A contractor's clients can get texts about their own job: scheduling, arrival times, estimates and invoices, and replies to their questions. Every text starts with "Krue by Braintied:" and names the contractor. Krue never sends marketing texts, and texting is never required to hire a contractor.

Krue is a Braintied product. Its texts are sent under the Braintied text message program, and the program terms apply.

How a client opts in

A client who texts the contractor's Krue number first gets replies in that conversation. Krue sends a client a text they did not ask for, such as an arrival time or an invoice, only after the contractor records the client's yes. The contractor asks in person, by phone or in writing, before entering the client's mobile number, and reads this:

Can we text you at this number about your job: scheduling, arrival times, estimates and invoices? The texts come from Krue by Braintied. Message frequency may vary. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Texting is not a condition of the work.

The contractor then records the client's yes on the client's page in Krue. Krue shows the contractor the terms the client agreed to and asks them to confirm before it allows a proactive text. This is that part of the client page, as the contractor sees it:

Client mobile number

What your client agrees to

By checking this box, you agree that Krue by Braintied may text you about your jobs with your contractor. Message frequency may vary. Msg & data rates may apply. Reply HELP for help, STOP to opt out of Krue texts. Consent is not a condition of purchase. We will not share mobile information with third parties for promotional or marketing purposes.

I confirm this client directly agreed, at this number, to the text message terms above.

Shown for reference. The confirmation starts unchecked. Krue records the yes only when the contractor ticks it and saves, and sends no proactive text before then.

What the texts look like

Krue by Braintied: Bay Area Plumbing: we are on our way and should arrive around 2:30 PM. Reply here if anything changes.
Krue by Braintied: Bay Area Plumbing: invoice INV-1042 is ready. Pay securely: https://www.krue.app/invoice/7f3c2a
Krue by Braintied: Bay Area Plumbing: your estimate for the water heater replacement is ready. Reply with any questions.

Stopping texts and getting help

Message frequency may vary. Msg & data rates may apply. Reply STOP to any text to opt out, START to opt back in, and HELP for help. The replies read:

Krue by Braintied: You're unsubscribed from Krue texts and will receive no further messages from Krue by Braintied. Reply START to resubscribe.
Krue by Braintied: You're subscribed to Krue texts about your jobs with your contractor. Message frequency may vary. Msg & data rates may apply. Reply HELP for help, STOP to opt out of Krue texts.
Krue by Braintied: For help, email [email protected] or visit braintied.com/legal/sms. Msg & data rates may apply. Reply STOP to opt out of Krue texts.

We will not share mobile information with third parties for promotional or marketing purposes. See the Krue privacy policy, the terms and the Braintied privacy policy.