Privacy Policy
Last updated: December 2025
Our Commitment to Your Privacy
At Krue, we believe your business data belongs to you. We collect only what's necessary to provide our service, we protect it with bank-grade security, and we never sell it to third parties.
Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, and business information. This allows us to provide our service and communicate with you about your account.
Estimate Data
We store the estimates you create, including voice recordings (temporarily for processing), text transcriptions, pricing data, and client information you enter. This data is encrypted at rest and in transit.
Usage Information
We collect information about how you use Krue, including features accessed, estimate creation patterns, and performance metrics. This helps us improve the product and troubleshoot issues.
Payment Information
Payment processing is handled by Stripe. We do not store your complete credit card number on our servers. Stripe is PCI-DSS Level 1 compliant.
How We Use Your Information
- To provide and improve our estimate generation service
- To train and improve our AI models (using anonymized data)
- To communicate with you about your account and service updates
- To provide customer support
- To detect and prevent fraud or abuse
- To comply with legal obligations
Data Security
We implement industry-standard security measures to protect your data:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Regular security audits and penetration testing
- Multi-factor authentication available
- Automatic session timeouts
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers: Companies that help us provide our service (hosting, email delivery, payment processing)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger or acquisition (you would be notified)
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (right to be forgotten)
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at privacy@krue.app.
Data Retention
We retain your data for as long as your account is active. Voice recordings are deleted within 30 days of processing. When you delete your account, we remove your personal data within 30 days, except where we're required to retain it for legal purposes.
Cookies
We use essential cookies for authentication and security. We do not use third-party tracking cookies or sell cookie data to advertisers. Analytics cookies are optional and can be disabled in your browser settings.
Children's Privacy
Krue is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes via email or through the service. Your continued use of Krue after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
Email: privacy@krue.app
Phone: +1-415-794-7344